TKSTAR Manuals & User Guides

TKSTAR is a globally recognized provider of GPS tracking technology, known for manufacturing reliable and versatile location devices. The brand offers a wide range of products including magnetic vehicle trackers, compact personal locators, and pet tracking collars. TKSTAR devices are designed to work across GSM/GPRS networks (2G and 4G models) and utilize dual GPS/LBS positioning for high accuracy and redundancy.

Users can monitor their assets in real-time through the dedicated "WINNES GPS" mobile application or the MyTKStar web platform. Key features of TKSTAR products include historical route playback, geo-fencing, over-speed alarms, and long battery life standby modes. Whether for fleet management, anti-theft security, or family safety, TKSTAR delivers accessible and effective tracking solutions.

• Why is my TKSTAR tracker not coming online?

  Ensure the SIM card has an active data plan (supports 2G/GSM or 4G depending on the model), the PIN code is disabled, and the correct APN settings for your carrier have been configured via SMS.

• What is the mobile app for TKSTAR devices?

  You can download the 'WINNES GPS' or 'TKSTAR GPS' application from the Apple App Store or Google Play Store to track your device.

• How do I set the APN on my tracker?

  Send the following SMS commands to the device number: 'apn123456 [apn_name]', 'apnuser123456 [username]', and 'apnpasswd123456 [password]', replacing the bracketed text with your carrier's info.

• Why does the device not reply to SMS commands?

  This may happen if the SIM card lacks credit, the device battery is depleted, or the command format is incorrect. Ensure there are no spaces in the command unless specified.

• How do I reset my TKSTAR tracker?

  You can restore the device to factory settings (except APN) by sending the SMS command 'begin123456' to the tracker.