Nectre Manuals & User Guides

Nectre Wood Heaters

Nectre is a premier Australian brand of traditional and modern wood heaters, manufactured by Glen Dimplex Australia. Known for their robust construction, impressive fuel efficiency, and timeless design, Nectre offers a range of freestanding models, inbuilt wood heaters, and wood stackers that effectively heat homes while creating a cozy aesthetic. All Nectre products comply with stringent Australian safety and emissions standards (AS/NZS 4012, 4013, 2918), ensuring environmentally friendly, highly efficient, and safe home heating solutions.

• Can I install my Nectre wood heater myself?

  It is highly recommended that the installation of your Nectre wood heater be carried out by a qualified professional to ensure compliance with Australian safety standards and local building regulations.

• What kind of wood should I use in my Nectre heater?

  Burn only seasoned hardwood timber with a moisture content of less than 20%. Newly cut wood should dry for 12 to 18 months before use. Do not burn painted, treated, or manufactured wood products.

• How often should I remove ash from my heater?

  Depending on usage, ashes should be removed every 2 to 6 weeks. Leave about 10mm of ash in the base to protect the firebox and help easily start the fire next time.

• Why is the glass on my Nectre heater door turning black?

  Blackening glass is typically caused by burning unseasoned or wet wood, operating the heater at too low a temperature, or having insufficient flue draught. Running the heater on high should help burn off the accumulated soot.