LNCOON Manuals & User Guides

LNCOON specializes in robust and reliable GPS tracking products designed for varied security needs. Their product range features 4G LTE connected devices such as compact portable and pet trackers, professional vehicle OBD-II GNSS locators, and dual-lens smart dash cameras.

Utilizing integrations tailored for the Lncoon IOT and Jimi Life mobile applications, LNCOON empowers users with precise real-time location tracking, adjustable geo-fencing, speed monitoring, and immediate event push-alerts to help ensure the safety of beloved pets, fleet vehicles, and personal assets.

• How do I add a new device to the LNCOON app?

  Click the '+' on the top right of the app, and scan or type in the IMEI number found on the device's package or body. Click 'Add Device' to confirm and proceed to enter basic tracking details.

• How do I know if my LNCOON GPS tracker is online?

  Check the device list in the mobile app. Typically, the device icon will display green, orange, or red when online. Indicator LEDs on the physical device itself will also flash or remain solid depending on network and GPS connections.

• Why is my LNCOON device not updating locations correctly?

  If the tracker is not updating, check the LED network indicators. You may need to verify your SIM card operates on the correct 4G bandwidths, or you may need to configure the APN settings via SMS commands for your local carrier so the device can access mobile data.

• Where do I track my LNCOON device?

  You can monitor your devices through the LNCOON IOT or Jimi Life apps on your smartphone, or use the dedicated tracking platform links provided at lncoon.com/download.