HighPoint Manuals & User Guides

HighPoint Technologies, Inc. is a pioneering designer and manufacturer of storage management solutions, renowned for its extensive portfolio of RAID controllers and host bus adapters. Since its inception, the company has focused on delivering cost-effective, high-bandwidth storage connectivity for professional, industrial, and media workflows. HighPoint’s product lineup includes the industry-proven RocketRAID series, RocketStor enclosures, and high-performance SSD7000 NVMe RAID controllers, which enable scalable storage configurations across Windows, macOS, and Linux platforms.

Dedicated to maximizing transfer speeds and data reliability, HighPoint develops NVMe, SAS/SATA, and USB connectivity solutions that cater to system integrators and performance enthusiasts. Their technology supports advanced features such as bootable RAID arrays, hot-swapping, and comprehensive management via WebGUI and CLI interfaces, ensuring robust data protection and ease of use for complex storage environments.

• How do I access the HighPoint RAID Management WebGUI?

  After installing the driver and management software, you can access the WebGUI by opening a browser and navigating to 'localhost' (typically on port 7402). Ensure the HighPoint RAID Management Service is running in your system's background services.

• Where can I download the latest drivers for my HighPoint controller?

  Drivers, firmware, and user manuals are available on the official HighPoint Technologies website (highpoint-tech.com) under the Support or Downloads section specific to your product series.

• Does HighPoint support NVMe hot-swapping?

  Yes, many HighPoint products, such as the Rocket and SSD7000 series, support True NVMe Hot-Plug and Hot-Swap capabilities, allowing you to replace drives without traversing a system reboot, provided the enclosure and OS also support it.

• What should I do if my RAID array is not recognized?

  First, verify that the controller is securely seated in the PCIe slot and the bios detects it. If the WebGUI does not see the drives, generate a diagnostic log via the WebGUI ('Help' > 'Diagnostic') or CLI ('diag' command) and submit it to HighPoint support for analysis.