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EcoFlow is a premier eco-friendly energy solutions company providing innovative portable power stations, solar technology, and smart home devices. Best known for its DELTA and RIVER series, EcoFlow empowers users with reliable, clean energy for camping, RV living, and home backup. The brand distinguishes itself with industry-leading recharging speeds and high-output capacities capable of powering heavy-duty appliances.

Beyond portable power, EcoFlow offers a comprehensive ecosystem including the Glacier portable fridge, Wave portable air conditioners, and advanced Smart Home Panels for seamless residential energy management. Through the EcoFlow app, users can monitor consumption, customize settings, and ensure energy security during outages

• Where can I download EcoFlow user manuals and firmware updates?

  You can download the latest user manuals, quick start guides, and firmware updates directly from the EcoFlow Download Center at https://www.ecoflow.com/support/download/.

• How do I reset the IoT or Wi-Fi settings on my EcoFlow device?

  For many devices like the TRAIL Plus 300, press and hold the Multi-function Button (or IoT Reset button depending on the model) for about 5 seconds until the Wi-Fi icon flashes on the display.

• What is the EPS Mode on EcoFlow home backup systems?

  EPS (Emergency Power Supply) Mode allows the system to switch to battery power within approximately 20-30 milliseconds during a grid outage, ensuring continuous power for critical devices.

• Does the EcoFlow Glacier Fridge have car battery protection?

  Yes, the Glacier Fridge features a 3-level car battery protection function (Low, Medium, High) to prevent your vehicle's battery from over-discharging when connected via the cigarette lighter port.