क्लोव्हर स्टेशन प्रो वापरकर्ता मॅन्युअल

1. परिचय

The Clover Station PRO is a fast, dual-screen Point of Sale (POS) system designed to streamline business transactions. This all-in-one system features a primary 14-inch HD display for the merchant and an 8-inch customer-facing touchscreen, facilitating efficient order processing, payment, and customer interaction. This manual provides essential information for setting up, operating, and maintaining your Clover Station PRO.

2. सुरक्षितता माहिती

• अपघाती पडणे टाळण्यासाठी उपकरण स्थिर, सपाट पृष्ठभागावर ठेवल्याची खात्री करा.
• Use only the power adapter supplied with the Clover Station PRO.
• Keep the device away from water, excessive moisture, and extreme temperatures.
• स्वतः डिव्हाइस उघडण्याचा किंवा दुरुस्त करण्याचा प्रयत्न करू नका. सर्व सर्व्हिसिंग पात्र कर्मचाऱ्यांना द्या.
• ओव्हरहाटिंग टाळण्यासाठी वेंटिलेशन ओपनिंग अवरोधित करणे टाळा.

3. पॅकेज सामग्री

पॅकेजमध्ये सर्व वस्तू आहेत का ते तपासा:

• Clover Station PRO Main Unit (with 14" merchant display)
• Clover Station PRO Customer-Facing Display (8" touchscreen)
• Integrated Receipt Printer
• कॅश ड्रॉवर
• पॉवर अ‍ॅडॉप्टर आणि केबल्स
• जलद सुरुवात मार्गदर्शक (लागू असल्यास)

4. उत्पादन संपलेview

The Clover Station PRO system comprises several key components working together to provide a comprehensive point-of-sale solution.

आकृती 4.1: Clover Station PRO main unit, integrated receipt printer, and cash drawer. This image displays the primary components of the POS system, including the merchant-facing display, the base unit housing the printer, and the connected cash drawer.

आकृती 4.2: Clover Station PRO with its customer-facing display. This view highlights the dual-screen setup, showing both the merchant's main screen and the separate customer display for transaction confirmation and interaction.

आकृती 4.3: Angled perspective of the Clover Station PRO system, showcasing the main unit, customer display, and the compact design of the integrated components.

आकृती 4.4: क्लोज-अप view of the cash drawer component of the Clover Station PRO, illustrating its design and key lock mechanism.

४. सेटअप सूचना

1. पॅक उघडा आणि ठेवा: Carefully remove all components from the packaging. Place the main unit, customer display, and cash drawer in their desired locations on a stable counter.
2. वीज कनेक्ट करा: Connect the power adapter to the main unit and plug it into a suitable power outlet.
3. पेरिफेरल्स कनेक्ट करा:
   • Ensure the customer-facing display is securely connected to the main unit.
   • Connect the cash drawer cable to the designated port on the main unit or integrated printer.
4. पॉवर चालू: Press the power button on the main unit to turn on the system.
5. Initial Software Configuration: Follow the on-screen prompts for initial setup, including network connection (Wi-Fi or Ethernet) and language selection.
6. Merchant Account Activation: The Clover Station PRO requires a merchant processing account through Powering POS. Contact Powering POS to activate your account and configure your system for payment processing. The device cannot be used with a different processor.
7. Load Printer Paper: Open the printer cover, insert a new roll of thermal receipt paper, and close the cover.

6. ऑपरेटिंग सूचना

The Clover Station PRO is designed for intuitive operation. Here are general steps for common tasks:

1. Processing Transactions:
   • Navigate to the "Register" or "Sales" application on the merchant display.
   • Select items from your menu or input custom amounts.
   • The customer-facing display will show the order details for confirmation.
   • Proceed to payment. Customers can use the customer display to confirm their order, add a tip, redeem rewards, and select payment methods.
   • Complete the transaction. The integrated printer will print a receipt, or a digital receipt can be sent.
2. Managing Inventory and Menu:
   • Access the "Inventory" or "Items" application to add, edit, or remove products and services.
   • Organize items into categories for easy navigation during sales.
3. Running Reports:
   • Use the "Reports" application to view sales data, transaction history, and other business analytics.
   • Reports can be customized by date range and other filters.
4. Staff Management:
   • The system allows for creating and managing staff accounts with different access permissions.

7. देखभाल

• स्वच्छता:
  • Gently wipe the screens and exterior surfaces with a soft, lint-free cloth.
  • हट्टी गुणांसाठी, किंचित डीampen the cloth with water or a non-abrasive screen cleaner. Avoid harsh chemicals.
  • साफ करण्यापूर्वी डिव्हाइस बंद आणि अनप्लग असल्याची खात्री करा.
• प्रिंटर काळजी:
  • Regularly check and replace the thermal receipt paper roll as needed.
  • Keep the printer mechanism free from dust and debris.
• सॉफ्टवेअर अपडेट्स:
  • Ensure your system is connected to the internet to receive automatic software updates, which provide new features and security enhancements.

8. समस्या निवारण

जर तुम्हाला येथे सूचीबद्ध नसलेल्या समस्या येत असतील किंवा तुम्हाला अधिक मदतीची आवश्यकता असेल, तर कृपया ग्राहक समर्थनाशी संपर्क साधा.

9. तपशील

• मॉडेल: Clover Station PRO
• प्राथमिक प्रदर्शन: 14-inch HD Touchscreen (Merchant-facing)
• दुय्यम प्रदर्शन: 8-inch Touchscreen (Customer-facing)
• Integrated Peripherals: Receipt Printer, Cash Drawer
• कनेक्टिव्हिटी: वाय-फाय, इथरनेट
• पॅकेजचे परिमाण: 20 x 20 x 20 इंच
• आयटम वजन: 45 पाउंड
• निर्माता: CloverPOS
• प्रथम उपलब्ध: ३ जून २०२४

10. हमी आणि समर्थन

For warranty information, please refer to the documentation provided at the time of purchase or contact your vendor.

For technical support, merchant account inquiries, or assistance with your Clover Station PRO, please contact Powering POS, your merchant processing provider. They can assist with setup, operation, and troubleshooting specific to your service agreement.

महत्त्वाची सूचना: This device requires a merchant processing account through Powering POS and cannot be used with a different processor.